Terms and Conditions
Last updated: August 29, 2025
Welcome to Total Care Ground Services (“TCGS”, “we”, “our”, “us”). By accessing or using our website, services, or engaging with our team, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Services Provided
We provide tree care, palm care, irrigation, and landscaping services as outlined on our website. All services are delivered subject to availability, property conditions, and agreed-upon proposals or contracts.
2. Estimates and Pricing
All quotes and estimates are valid for 30 days unless otherwise stated.
Final costs may vary based on site conditions, unforeseen issues, or additional work requested by the client.
Any changes to the scope of work must be approved in writing by both parties.
3. Scheduling and Access
Service dates are scheduled in advance and may be adjusted due to weather or operational factors.
Clients must ensure safe and clear access to the property, including gates, driveways, and work areas.
If access is restricted, additional fees may apply for rescheduling or delays.
4. Payments
Payment terms are specified in each proposal or invoice.
Unless otherwise agreed, payment is due in full upon completion of the service.
Late payments may incur interest charges as permitted by law.
5. Cancellations
Clients may cancel or reschedule services with at least 48 hours’ notice.
Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee.
6. Liability and Safety
We prioritise safety and follow industry standards for all services.
TCGS is not liable for pre-existing damage to structures, underground utilities, or plants not identified prior to work.
Clients are responsible for notifying TCGS of underground irrigation, electrical lines, or other hidden structures.
7. Warranties
We guarantee our workmanship to meet professional standards.
Plant survival cannot be guaranteed due to factors beyond our control (e.g., weather, soil conditions, irrigation, or client care).
8. Intellectual Property
All content on our website (text, images, graphics, and branding) is the property of TCGS and may not be used or reproduced without written permission.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona. Any disputes will be handled in the courts of Maricopa County.
10. Updates
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Total Care Ground Services
5115 N. Dysart Rd., Suite 202 #402
Litchfield Park, AZ 85340
📞 623-936-9599
📧 info@tcgslandscape.com